The SafeKeeping Solution
SafeKeeping is a first of its kind Family Communications Manager for senior care.
The How's Mom family app
SafeKeeping Insights Platform
See resident's latest health detailsSee upcoming medical appointments for your loved one
See upcoming medical appointments for your loved oneSee resident's current meds
See resident's current medsProvide feedback to the senior care center
Provide feedback to the senior care centerReceive facility alerts & messages
Receive facility alerts & messagesSet notifications to be alerted of change in conditions
Set notifications to be alerted of change in conditions
What Is SafeKeeping?
Build Connections with Families on the How's Mom app
Authorized family members download an iOS or Android app to instantly gain many connection points with your facility
Analyze Insights on SafeKeeping portal
Your facility gains new-found insights into how families use patient care data and what specific information they are seeking. You also collect and benchmark family satisfaction feedback from reviews and surveys.
Integration to PointClickCare
Through our integration with PointClickCare, SafeKeeping shares Personal Health Information (PHI) in a more convenient and actionable way - enabling staff and clinicians to bypass repetitive, non-critical conversations with family members and put more focus on improving care outcomes for residents
For Residents' Families: Connections to your Facility
Access to Health data
Provide residents' health information to authorized family members - such as current medication lists, vitals, ADL’s, conditions, nutrition and progress notes. Families can choose to receive push notifications alerting them to condition changes and can view & monitor upcoming appointments and events.
Mass Broadcast Alerts
Alert families of emergencies, outbreaks, evacuations or important facility events quickly and easily. Send messages in the app or through SMS text to reach families without taking up valuable staff time or maintaining out-of-date email records.
Feedback via Surveys & Reviews
Collect family reviews of your facility and see feedback in real-time. Develop and send family satisfaction surveys - including CoreQ surveys - to all families using the How's Mom app.
Resident Calendar Sharing
When the PCC calendaring module is in use, facilities can share resident appointments with family members and improve care coordination and participation.
For Senior Care Centers Insights into family satisfaction
★Family Five Star★ Ratings
Collect family reviews of your facility and see feedback in real-time. Quickly identify family concerns needing follow up and monitor your reviews over time to detect any consistent problems. Benchmark your ★Family Five Star★ ratings against your competition.
Access to Health data
70% of SafeKeeping users look at the app weekly. Gain insight into what specific health data is being accessed, when, and how often. Manage risk by having critical information needed during times of audit, litigation or other discovery events. Benchmark your family interactions with other facilities to see how you compare.
Customer Satisfaction Surveys
(Available 7/20) Use the first app-based CoreQ survey to collect family and patient responses and view live survey results. Reduce cost and effort while acquiring immediate and actionable family satisfaction results.
(Available 7/20) Archive staff and family message history and retain messages for investigations.