The SafeKeeping Solution

Our solution brings together these pieces

Hows-Mom-appicon

What Is SafeKeeping

  • connections

    Family Connections via the How's Mom app

    Authorized family members download an iOS or Android app to instantly get connected with your facility

  • satisfaction-insights

    Analyze Insights on SafeKeeping portal

    Your facility gains new-found insights into how families use patient care data and what specific information they are seeking. You also collect and benchmark family satisfaction feedback from reviews and surveys.

  • pcc

    Integrations to PointClickCare

    Through our integration with PointClickCare, SafeKeeping shares Personal Health Information (PHI) in a more convenient and actionable way -  enabling staff and clinicians to bypass repetitive, non-critical conversations with family members and put more focus on improving care outcomes for residents

hows-mom-patti-menu

For Residents' Families: Connections to your Facility

family-usage
Family Connection

Access to Health data

Provide residents' health information to authorized family members - such as current medication lists, vitals, ADL’s, conditions, nutrition and progress notes.  Families can choose to receive push notifications alerting them to condition changes and can view & monitor upcoming appointments and events. 

two-way-messaging
Family Connection

2 Way Message with Facility

Improve family satisfaction with direct messaging between the primary family member and key facility staff.  Our in-app messaging lets your staff and families communicate using our smartphones and connected devices. At the same time, Your facility gains searchable archives of family communications without time-consuming EHR data entry.

mass-alerts
Family Connection

Receive Mass Alerts

Alert families of emergencies, outbreaks, evacuations or important facility events quickly and easily.  Send messages in the app or through SMS text to reach families without taking up valuable staff time or maintaining out-of-date email records.

surveys
Family Connection

Send Feedback via Surveys & Reviews

Collect family reviews of your facility and see feedback in real-time.  Develop and send family satisfaction surveys - including CoreQ surveys - to all families using the How's Mom app.

hows-mom-patti-menu

For Residents' Families: Connections to your Facility

family-usage
Family Connection

Access to Health data

Provide residents' health information to authorized family members - such as current medication lists, vitals, ADL’s, conditions, nutrition and progress notes.  Families can choose to receive push notifications alerting them to condition changes and can view & monitor upcoming appointments and events. 

two-way-messaging
Family Connection

2 Way Message with Facility

Improve family satisfaction with direct messaging between the primary family member and key facility staff.  Our in-app messaging lets your staff and families communicate using our smartphones and connected devices. At the same time, Your facility gains searchable archives of family communications without time-consuming EHR data entry.

mass-alerts
Family Connection

Receive Mass Alerts

Alert families of emergencies, outbreaks, evacuations or important facility events quickly and easily.  Send messages in the app or through SMS text to reach families without taking up valuable staff time or maintaining out-of-date email records.

surveys
Family Connection

Send Feedback via Surveys & Reviews

Collect family reviews of your facility and see feedback in real-time.  Develop and send family satisfaction surveys - including CoreQ surveys - to all families using the How's Mom app.