The SafeKeeping Solution

SafeKeeping is a first of its kind Family Communications Manager for senior care.

The How's Mom family app

SafeKeeping Insights Platform

PointClickCare Integration

See resident's latest health details

See resident's latest health details

See upcoming medical appointments for your loved one

See upcoming medical appointments for your loved one

See resident's current meds

See resident's current meds

Provide feedback to the senior care center

Provide feedback to the senior care center

Receive facility alerts & messages

Receive facility alerts & messages

Set notifications to be alerted of change in conditions

Set notifications to be alerted of change in conditions

What Is SafeKeeping?

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    Build Connections with Families on the How's Mom app

    Authorized family members download an iOS or Android app to instantly gain many connection points with your facility

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    Analyze Insights on SafeKeeping portal

    Your facility gains new-found insights into how families use patient care data and what specific information they are seeking. You also collect and benchmark family satisfaction feedback from reviews and surveys.

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    Integration to PointClickCare

    Through our integration with PointClickCare, SafeKeeping shares Personal Health Information (PHI) in a more convenient and actionable way -  enabling staff and clinicians to bypass repetitive, non-critical conversations with family members and put more focus on improving care outcomes for residents

For Residents' Families: Connections to your Facility

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Family Connection

Access to Health data

Provide residents' health information to authorized family members - such as current medication lists, vitals, ADL’s, conditions, nutrition and progress notes.  Families can choose to receive push notifications alerting them to condition changes and can view & monitor upcoming appointments and events. 

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Family Connection

Mass Broadcast Alerts

Alert families of emergencies, outbreaks, evacuations or important facility events quickly and easily.  Send messages in the app or through SMS text to reach families without taking up valuable staff time or maintaining out-of-date email records.

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Family Connection

Feedback via Surveys & Reviews

Collect family reviews of your facility and see feedback in real-time.  Develop and send family satisfaction surveys - including CoreQ surveys - to all families using the How's Mom app.

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Family Connection

Resident Calendar Sharing

When the PCC calendaring module is in use, facilities can share resident appointments with family members and improve care coordination and participation.

For Senior Care Centers Insights into family satisfaction

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Satisfaction Insight

★Family Five Star★ Ratings

Collect family reviews of your facility and see feedback in real-time. Quickly identify family concerns needing follow up and monitor your reviews over time to detect any consistent problems. Benchmark your ★Family Five Star★ ratings against your competition.

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Satisfaction Insight

Access to Health data

70% of SafeKeeping users look at the app weekly. Gain insight into what specific health data is being accessed, when, and how often. Manage risk by having critical information needed during times of audit, litigation or other discovery events. Benchmark your family interactions with other facilities to see how you compare.

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Satisfaction Insight

Customer Satisfaction Surveys

(Available 7/20) Use the first app-based CoreQ survey to collect family and patient responses and view live survey results. Reduce cost and effort while acquiring immediate and actionable family satisfaction results.

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Satisfaction Insight

Messaging Archives

(Available 7/20) Archive staff and family message history and retain messages for investigations.